# How Monash Virtual School Uses Class to Deliver Data-Informed, Engaging Online Instruction

Monash Virtual School replaced fragmented edtech tools with Class to deliver seamless, engaging online instruction and enable data-driven reflection that improves teaching and learning outcomes.

## MONASH VIRTUAL SCHOOL AT-A-GLANCE

- **Learner satisfaction score:** 4/5  
- **Annual student users:** 3,000+  
- **Teachers using Class:** 100+  
- **Location:** Melbourne, Australia  
- **Total students:** 86,000

## **The Challenge** Relying on tools that weren’t built for education

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[Monash Virtual School](https://www.monash.edu/virtual-school)—an educational initiative spearheaded by [Monash University](https://www.monash.edu/)—was struggling to adapt legacy systems to effectively deliver their online courses. “Most forms of educational technology are not actually educational technology,” begins Mike Phillips, Professor of Digital Transformation in the Faculty of Education at Monash University. “They’re tools that have been developed for other purposes, like business, and have been adopted by education, but they’re not necessarily fit for purpose.”

“Our existing tech was adequate at best,” Mike explains. “So we were looking for different solutions to enable the students who come along to the Monash Virtual School greater, more seamless online educational experiences that could provide better learning outcomes.”

But Monash also needed a tool that could better support pre-service teachers. “They were struggling to learn the content they needed to teach, the platforms they needed to use, and then to think about the different kinds of learning designs they wanted to include and to find other platforms outside of our main teaching and learning platform. It was just overwhelming for them. It was really, really difficult,” shares Mike.

Ultimately, they needed a tool to centralize, simplify, and enhance the online educational experience for teachers and students. “We were looking for something that brought together all the different kinds of learning designs, all the different kinds of options that people had been experimenting with into one package,” recalls Mike. “But the thing that was most important for us at the Monash Virtual School was actually being able to have data-informed conversations with our pre-service teachers about what it was that they were doing in their classes, so we could improve student learning.”

## **The Solution** A single tool with many pedagogical possibilities

“When we first saw Class, we were really excited about some of the pedagogical features that enabled us to do things that were just simply not possible on other platforms,